Will it work on my phone?
Should be Sweet As - most phones sold after 2019 support eSIM in some shape or form.
eSIM support has been standard on new phones for a few years now, so if your device is reasonably recent it's very likely compatible even if it isn't named below. The two-second way to check on any phone: dial *#06# - if you see an EID number in the results, your device supports eSIM.
Checking on iPhone / iPad
Settings → General → About → scroll to Digital SIM (or Available SIM). If that section exists, your device supports eSIM. Dialling *#06# also works and shows an EID line.
Checking on Android
Settings → Network & Internet (or Connections) → SIMs → look for Add eSIM or Add mobile plan. Wording varies a little by manufacturer, but dialling *#06# and checking for an EID works on every Android device too.
Known compatible devices
Not an exhaustive list - a device missing here isn't necessarily incompatible, especially if it's a newer release. Use the *#06# check above if you don't see your exact model. Tap a brand to see its models.
- iPhone XS, XR and later (the whole iPhone 11-17 lineup, plus iPhone Air, iPhone 18 Pro, iPhone 18 Pro Max and iPhone Duo)
- iPad Pro (3rd gen)+
- iPad Air (3rd gen)+
- iPad (7th gen)+
- iPad mini (5th gen)+
A few things worth knowing
- Carrier-locked devices usually can't add an eSIM from another provider. If your phone was bought on a plan and never unlocked, check with your carrier first.
- Dual-eSIM limits vary by device - most phones can store several eSIM profiles but only run one or two active at a time, which is plenty for a regular travel eSIM alongside your normal line.
- Some carrier or region variants disable eSIM even on an otherwise supported model - this has happened with certain China-market, US-market (some carrier-branded Samsung Galaxy phones in particular), and carrier-locked phones more generally. The *#06# check is the definitive answer for your exact unit.
Ready to install once you've confirmed? See the setup guide. Not sure after checking, or running into an error? Email support@sweetassim.co.nz with your device model and we'll confirm before you buy.
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